Glasgow wins ICCA Best Marketing Award

Glasgow has beaten off strong competition from China and Poland to win one of the world's most prestigious marketing awards at a global gathering of meetings industry professionals in Germany.

More than 1,000 delegates from 70 countries attended the 50th annual Congress of the International Congress and Convention Association (ICCA) in Leipzig between October 22-26 2011.

The five-day programme included the presentation of ICCA's coveted 'Best Marketing Award', as voted for by delegates and a panel of industry experts, which recognises 'the outstanding creativity and excellence of organisations in their effort to market their destination or product.'

This year's three finalists were Poland Convention Bureau; China Star, China's largest professional conference organiser, and Glasgow City Marketing Bureau (GCMB) and the Scottish Exhibition + Conference Centre (SECC) who submitted a joint bid.

Glasgow's presentation focused on the city's hosting of the second World Parkinson Congress (WPC) in September last year - the first time the conference had been held outside of the US - which attracted more than 3,000 Parkinson's disease researchers, clinicians, people living with Parkinson's and carers and provided a £4.6 million boost to the local economy.

Aileen Crawford, GCMB's Head of Conventions, and Ben Goedegebuure, Director of Sales at the SECC, delivered Glasgow's bid with support, via video-link, from WPC organiser Eli Pollard based in New York.

Together, they outlined how strong-partnership working overcame the challenges of the economic climate and positioning Glasgow as a trusted destination for conference organisers with little experience of working outside of the States, which subsequently brought about a targeted US-campaign led by GCMB highlighting the city's capacity, capability and financial support model.

Councillor Gordon Matheson

Winning this award is fantastic news for the city of Glasgow and underpins exactly why we are Scotland’s conference capital.

Glasgow is the perfect place for global conference organisers to take a first step into the European conference market. The city is home to world-class amenities, great travel and transport links and a ‘can-do’ culture. We also listen to and understand the varying needs of each conference organiser and we work hard to make sure that these requirements are always met.

Conferencing business forms an integral part of the city’s economic strategy and will continue to do so going forward. This award further reinforces our commitment that meeting in Glasgow equates with success.

Councillor Gordon Matheson, Leader of Glasgow City Council and Chair of Glasgow City Marketing Bureau
Aileen Crawford

To win this award and to have received such recognition from our peers and colleagues in the industry really means a lot – it’s incredibly motivating too.

So many people comment that Glasgow is unique in its welcome. As well as it being in our nature, much of this comes from the relationship we have with our city partners and our ability to engage them in conference activity. A destination must pull together as a team so that the delegate welcome extends across all elements of the visitor experience.

By really getting to know Eli and the needs of the World Parkinson Congress, we were able to build a strong relationship that allowed us to deliver a successful and memorable conference that was truly tailored to delegates.

Aileen Crawford, Head of Conventions, Glasgow City Marketing Bureau
Ben Goedegebuure

Winning this award is a great honour for both our venue and our city and underlines that our desire to focus on business partnerships with our customers is the correct one.

This is an event where the venue, the organiser, the PCO and the city all pulled together to produce something truly great; hosting World Parkinson 2011 was a privilege for everyone involved and we're delighted to have received this accolade.

Ben Goedegebuure, Director of Sales, Scottish Exhibition + Conference Centre
Eli Pollard

We were extremely pleased with our decision to hold the second WPC in Glasgow and would strongly recommend the city to other organisations. They understood our needs from the outset, they were extremely welcoming and they remained committed throughout, which ensured we exceeded our expected delegate numbers.

Eli Pollard, Congress Manager, World Parkinson Congress

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